75bb Privacy Policy
Our fully transparent policy on how we collect, store, and use your personal information — because your trust is our most important asset.
Introduction & Scope of Application
75bb was established with the goal of providing a safe, transparent, and responsible online gaming experience for players in Bangladesh. We believe that protecting your personal information is not just a legal obligation, but a fundamental responsibility we have toward you.
This Policy explains what types of information 75bb collects, how that information is used, with whom it may be shared, and what steps we take to protect your information. This Policy applies to all 75bb services — from website browsing to account registration, financial transactions, and customer support.
This Policy may be updated from time to time. If there are significant changes, we will notify you in a timely manner. The latest version will always be available on this page.
What Information We Collect
75bb collects various types of information for different purposes. This information is gathered mainly in two ways: (a) what you provide directly, and (b) what is automatically collected while you use our services.
2.1 Information You Provide
Information you provide when registering and managing your account:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Details related to your preferred payment method (such as bKash, Nagad, Rocket, or Upay number)
- Content of communications with customer support
2.2 Automatically Collected Information
When you use the 75bb platform, certain information is collected automatically:
- IP address and geographic location (at country/city level)
- Device type, operating system, and browser information
- Browsing patterns and session data on the website
- Game play history, bet amounts, and results
- Financial transaction records (dates, amounts, and methods of deposits and withdrawals)
- Information from cookies and similar tracking technologies
Purpose of Data Use
75bb uses your information only for specific, legitimate, and fair purposes. We never use your information unnecessarily or for unrelated purposes.
3.1 Service Delivery and Operation
- Creating and managing accounts
- Verifying identity and age (to confirm 21+)
- Processing financial transactions — deposits and withdrawals
- Providing bonuses, promotions, and VIP benefits
- Providing customer support
3.2 Security and Protection
- Detecting and preventing fraudulent activity
- Preventing unauthorized access to accounts
- Complying with regulations related to financial crime prevention
- Implementing responsible gaming policies
3.3 Service Improvement
- Monitoring and improving platform performance
- Personalizing your experience based on your preferences
- Providing information about new games and features (subject to your consent)
- Diagnosing and resolving technical issues
3.4 Legal Compliance
- Staying in compliance with applicable laws and regulations
- Responding to requests from regulatory authorities
- Establishing or defending against disputes and legal claims
Data Sharing and Disclosure
75bb does not sell your personal information to third parties. However, in certain circumstances and for specific purposes, we may share necessary information with the following parties:
4.1 Service Provider Partners
We work with trusted technology and payment service providers who help operate our platform. These partners operate under strict confidentiality agreements and may only use information for specified purposes.
4.2 Payment Processors
To process financial transactions (bKash, Nagad, Rocket, Upay, or bank transfers), the relevant payment service providers receive the necessary information. This information is used solely to complete the transaction.
4.3 Legal Obligations
We may be required to disclose information in response to a valid court order, a request from law enforcement, or the requirements of applicable law. In such cases, we always disclose only the minimum information necessary.
4.4 What We Do Not Do
- We do not sell your information to advertising agencies or data brokers
- We do not share your information with unrelated third parties
- We do not use your gaming behavior for unrelated advertising
Cookies & Tracking Technologies
75bb uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. Without them, it is not possible to remember your login state, maintain session security, or keep a shopping cart active. These cookies cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your preferences (such as language selection), settings, and personalized experience. They are optional and you can disable them if you wish.
5.3 Analytics Cookies
These cookies are used to monitor platform usage and generate statistics. They help us improve the quality of our service. The data collected is aggregated and is not used to identify individuals.
You can delete cookies or stop accepting new cookies at any time from your browser settings. However, this may limit some features of the platform.
Data Security Measures
75bb has implemented industry-standard technical and organizational measures to protect your information. Our security measures include:
- SSL Encryption: All data transmitted between your browser and our servers is secured through TLS/SSL encryption.
- Data Encryption: Sensitive information (such as passwords and payment details) is stored on servers in encrypted form.
- Access Controls: Only authorized personnel can access your information, and every access is logged.
- Regular Security Audits: Our systems undergo regular security audits.
- Two-Factor Authentication: A two-factor authentication system is in place to prevent unauthorized access to accounts.
- Firewall and Intrusion Detection: Our infrastructure is protected by advanced firewalls and intrusion detection systems.
Data Retention Period
75bb retains your information for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.
7.1 Account Information
Information is kept while your account is active and for a specified period after account closure for legal and regulatory reasons. Financial transaction records are generally retained for an extended period.
7.2 Cookie Data
Session cookies are deleted as soon as the browser is closed. Persistent cookies generally last from a few weeks to a few months.
7.3 Data Deletion Requests
After legal obligations have been fulfilled, you may request that your information be deleted. This request can be made using the method described in the "Your Rights" section below.
Your Data Rights
75bb believes that you should have full control over your own information. We therefore ensure the following rights for you:
8.1 Right to Access
You may request at any time to see what information 75bb holds about you. We will respond to your request as promptly as possible.
8.2 Right to Correction
If there is any error or incompleteness in your information, you may request a correction. Many details can be updated directly from your own account settings.
8.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained to fulfill legal obligations.
8.4 Right to Object to Processing
You may object to the use of your information for marketing or profiling purposes. In such cases, we will respect your preference.
8.5 How to Exercise Your Rights
To exercise any of the above rights, please contact us. We will aim to respond to your request within 30 business days.
Protection of Minors' Data
75bb strictly provides services only to those aged 21 and above. We do not knowingly collect information from any minor.
Age verification is a mandatory step in the registration process. If we become aware that a minor has created an account by providing false information about their age, that account will be closed immediately and all associated information will be deleted.
If you suspect that a minor you know is using this platform, please notify our support team immediately.
Changes to the Policy
75bb may update this Privacy Policy as needed. When changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email for significant changes
- The changes will be displayed when you log in to the platform
- The date of the updated policy will be updated on this page
Continuing to use the platform after an update will be taken as your agreement to the revised policy. We therefore recommend that you visit this page regularly.
Third-Party Privacy Policies
Our platform uses some third-party services for payment processing and other purposes (such as bKash, Nagad, Rocket, Upay, and banking partners). These parties have their own privacy policies that apply to their respective platforms.
75bb is not responsible for the privacy policies or practices of these third parties. We only work with third parties who follow high standards of data protection.
To learn more about the privacy policy of any payment provider connected to you, please read the terms and conditions of the relevant service.
Complaints & Dispute Resolution
If you have any complaints or concerns about how your information is handled, please contact our support team first. We will always make a sincere effort to resolve your issue.
When submitting a complaint, please include the following information:
- Your account identification details (never share your password with anyone, for complete security)
- Details of the complaint
- The resolution you are hoping for
Our support team is active 24/7 and provides assistance in both Bengali and English.
Contact Us
If you have any questions or concerns about this privacy policy, please get in touch with us. We are always here for you.
For more information, visit our FAQ page, Terms & Conditions and Responsible Gaming page.